Shipping
1. Item(s) will be handled 1-2 working days after receiving your order confirmation. Order after 3 PM Thailand time (GMT+7) will be processed the next day. Made to order item(s) may require time to be produced, therefore delaying the delivery period.
2. Period of Standard shipping service:
a. Thailand 1-3 business days depending on distance
b. International: 3-10 business days, depending on the destination, time of year, and the shipping companies' schedule.
3. You can track your order by the tracking number and tracking link provided in the shipping confirmation email.
4. Manomãn Thailand reserves the right to change the terms and conditions without prior notice.
Returns
Item(s) can be returned for reasons including defective, damaged, expired, missing item, not as advertised, incorrect item delivered, size does not fit, and change of mind - meaning the customer ordered an item but decided not to keep it for reasons other than those listed above.
Please note: All made-to-order items are individually handmade for you. Unless damaged, they are not returnable.
To be eligible for a return, item(s) and packaging must meet the following conditions:
1. Returned item(s) must be in their original condition-unused, unaltered, and unwashed with all tags attached.
2. Item(s) and accessories (including free gifts, inserts, and original packaging) must be returned.
3. Item(s) must be returned to Manomãn Thailand within 14 days from the received date.
Procedure
Step 1: Contact Manomãn Thailand customer support to make a request via e-mail hi@manoman.store.LINE @manoman_thailand or call +66894926973
Step 2: Send item(s) to the below address
Receiver: MANOMAN (THAILAND) CO., LTD.
Address: Papa Warehouse 37/31, Sukhaphiban Bang Ramat, PhutthaMonthon Sai 2, Khwaeng Sala Thammasop, Khet Thawi Watthana, Bangkok, Thailand,10170
Tel: +66839874165 (Boom)
Step 3: After Manomãn Thailand getsreceives returned item(s), refund will be paid back to the same payment method used on purchasing.